Welcome to Artificial Christmas Trees! These Terms and Conditions govern your use of our website and services. By accessing minichristmastreeus.com and making a purchase, you agree to be bound by these terms. Our commitment is to provide you with premium artificial greenery that brings lasting beauty to your home while ensuring a transparent and trustworthy shopping experience.

1. Acceptance of Terms

By accessing and using Artificial Christmas Trees website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. Website Usage and Account Responsibility

User Obligations

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use the website only for lawful purposes and in accordance with these terms

Prohibited Activities

  • Attempting to gain unauthorized access to our systems
  • Using the website to distribute malware or engage in hacking activities
  • Placing fraudulent orders or providing false information
  • Copying, reproducing, or distributing website content without authorization

3. Products and Services Description

Product Range

We specialize in high-quality artificial greenery including:

  • Artificial Christmas Trees
  • Artificial Garlands
  • Artificial Palm Trees
  • Christmas Wreaths & Garlands
  • Spring Wreaths & Garlands

Product Information

We make every effort to display our products as accurately as possible. However, please note that:

  • Colors may vary slightly due to monitor settings and lighting conditions
  • Product dimensions are approximate
  • All products are artificial and designed for decorative purposes

4. Ordering and Payment Terms

Order Process

  • Orders are processed within 1-2 business days after payment confirmation
  • You will receive an order confirmation email once payment is verified
  • We reserve the right to cancel any order for reasons including but not limited to: pricing errors, product unavailability, or suspected fraudulent activity

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

  • All prices are listed in US Dollars (USD)
  • Customers are responsible for any customs duties, taxes, or import fees in their country
  • We reserve the right to adjust prices due to market conditions or supplier changes

5. Shipping and Delivery

Shipping Methods

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Shipping Areas

We ship worldwide with the exception of some Asian countries and remote areas. Delivery times may vary during peak holiday seasons.

Customer Responsibilities

  • Provide accurate shipping address information
  • Ensure someone is available to receive delivery
  • Inspect packages upon delivery and report any visible damage immediately
  • Understand that delivery times are estimates and not guarantees

6. Returns and Exchanges

Return Policy

We offer a 15-day return policy from the date you receive your item. To be eligible for return:

  • Items must be in original condition with tags attached
  • Original packaging must be intact
  • Return authorization must be obtained before shipping items back

Non-Returnable Items

  • Custom or personalized artificial greenery
  • Opened or used seasonal decorations that cannot be resold as new
  • Final sale items clearly marked as non-returnable
  • Items damaged due to customer misuse or improper installation

Refund Process

  • Refunds processed within 3-5 business days after we receive returned items
  • Original shipping fees are non-refundable
  • Return shipping costs are customer’s responsibility unless due to our error
  • Refunds issued to original payment method

7. Intellectual Property

All content on Artificial Christmas Trees website, including but not limited to:

  • Text, graphics, and logos
  • Product descriptions and images
  • Website design and layout
  • Brand names and trademarks

are the property of Artificial Christmas Trees and are protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

Artificial Christmas Trees shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our products
  • Unauthorized access to or alteration of your transmissions
  • Statements or conduct of any third party on the website
  • Any other matter relating to our services

Our total liability for any claim shall not exceed the purchase price of the product in question.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website, you consent to our data practices as described in our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations. If resolution cannot be reached, disputes may be submitted to binding arbitration in Boca Raton, Florida.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 618 Mulberry Lane, Boca Raton, US 33434

Response Time: Typically within 24 hours

Thank you for choosing Artificial Christmas Trees. We’re committed to ensuring your shopping experience is as beautiful and lasting as our premium artificial greenery collections.